I have EASE and would like to upgrade to a newer version of Microsoft Windows. Will I have a User Key problem or can I just upgrade without any problems?

Microsoft’s Windows updates and upgrade apply changes which interfere with the checksums of User Keys for AFMG software. In order to safely upgrade your Windows operating system without losing your User Key, it is absolutely necessary to upload all your User Keys for all AFMG programs to our licensing server before performing the Windows upgrade!

Please use the EASE Guard to upload your User Key. To do so, please follow the steps below.

1. Start EASE.
2. In the main window click on Help > Register.
3. In the dialog box that appears asking to close EASE before registering a license, click “Yes” to proceed.
4. Click the UPLOAD button.

If you have other AFMG programs please upload your User Key for them as well before attempting the Windows upgrade. For EASERA you will need to use the EASERA Guard similar to EASE. For all other AFMG programs please use the AFMG License Manager.

AFMG recommends that you also install the most recent version of your software while you are in the process of upgrading. Please do the following.

1. Visit your account in the AFMG Download Portal at http://downloads.afmg.eu/.
2. Log in and download the latest version of your software.
3. Install this most recent version of the AFMG programs after you have upgraded Windows.

After you have performed the Windows OS upgrade and installed the most recent software version you can safely download EASE User Key again.